In the bustling landscape of rental cars, Kyte emerged boldly. It promised to be the “best competitor to Hertz,” but...
When Machines Start Deciding: The New Reality of Human-AI Collaboration in IT Service Delivery
Human-AI collaboration started, like most revolutions do, quiet enough you could miss it. A few scripts here, some conditional logic there. Then one night the alerts just… didn’t come. No call from the help desk. No...